A Matter of Words – Losing a Customer and Opening a Conversation

Yesterday, we received an anonymous letter in response to this window display commemorating the one year anniversary of Michael Brown’s shooting: There was no return address, and it wasn’t signed.  It was a very short message on a note card telling us that we had lost a customer.  In it, the person said we stoked the flames of […]

https://jareksteele.wordpress.com/2015/08/11/a-matter-of-words-losing-a-customer-and-opening-a-conversation/

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